Privacy Policy

Your privacy and the security of your information are very important to us. This Privacy Policy governs the website(s) operated by MDC (collectively, our “Website”). It explains how we collect your information and the choices you have concerning the use and disclosure of such information. Please read this Privacy Policy carefully. Except as agreed upon as part of the Terms of Use or as disclosed in this Privacy Policy, we will not sell, share, license, trade or rent your personal information collected on our Website to others.

We may amend this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our Website. Please refer back to this Privacy Policy on a regular basis. By using our Website, you agree to the terms of this Privacy Policy.

What Information We Collect

Personally Identifiable Information

Personally identifiable information is information that identifies you and can be used to identify or contact individuals (“Personally Identifiable Information”). Such Personally Identifiable Information may include name, address, email, telephone number, birth date and other non-public information. If we collect Personally Identifiable Information, except as agreed to under the terms of our contract with you, if applicable, we will not sell, share, license, trade or rent your Personally Identifiable Information other than as specified in this Privacy Policy. When data is aggregated, we remove all personally identifiable information prior to use.

MDC Marketplace

1. Introduction

Our job is to make our clients grow and succeed, that is why we offer a set of tools and services that leverage customer infrastructure  in an actively neutral environment.

2. Product description

MDC Marketplace  is a private platform for sales and procurement teams to promote, sell and buy services from any company within the MDC ecosystem. This tool shortens the sales cycle, helps to receive multiple quotes at once, and acts as an extension of the marketing team in your company with seller promotion assistance, brand and services awareness and social media content. 

MDC acts as a facilitator, that means all the transactions are made between involved parties without MDC intervention.

3. Account registration and use

All customers with a colocation contract in any MDC facility are eligible to register in the platform. The registration is a manual process performed by an MDC representative upon customer request. The registered user will be acting as the customer company representative for sending and/or receiving quotes of the deals generated in the platform. Once the account has been created, it can be branded with their look and feel to meet design requirements.

Upon registration, you consent with the private policy and we may process your data or share it with third parties for the purposes of marketing, advertising and related analytics.

You may at any time withdraw your consent and ask for deletion of your account with effect for the future by sending an email to the sales representative. 

If all users associated with the same company withdraw, the entire company and associated data will be removed and deleted from the Marketplace platform.

4.  What information we collect

When you create a Marketplace account, we collect: Your name, business email address, password, position title and role type, company name, country, avatar picture and language preference.

When you log-in to the Marketplace platform, we collect: Device information: We log information about your device including your device IP address (from which we can infer your general location) and technical data related to the device(s) you are using to access our Services.

Quote data: The platform stores and shares the quotes uploaded by the service provider to the requester.  

Service data: We collect information about how you interact with our Services, such as access dates and times, page views, which activities and features you use, crash logs and browser configuration settings.

Activity data: We store metrics generated from quoting activities such as the number of requests, quotes, offers, and matches.

In some cases, we collect this data through cookies, pixels, tags and similar tracking technologies that create and maintain unique identifiers. 

5. How we use personal data

We use personal data for the purpose of entering into business relationships with prospective MDC users and suppliers. Specifically, we process personal data:

1. To enable us to deliver and improve our services.
2. To detect, prevent and address technical issues in the interests of business continuity and ensuring Services operate as intended.
3. For research and analytics purposes, including to count visits and traffic sources so we can measure and improve the performance of our platform, improve our Services or offer and develop new services.
4. To create aggregated customer segments, which we use to target our marketing (including emails), for example, based on the location of the business you work for, your position title, company type or your actions (such as whether you have clicked on an ad or a link). 

6. Who MDC shares personal information with

We may share your information within the companies that conform the MDC ecosystem, that is companies with presence in the United States or Mexico with colocation or services at MDC facilities and with a limited number of advocates and tech consulting firms to incentivize commercial transactions among MDC clients.

The user as representative for the customer company may receive quote requests through the Marketplace portal which can be replied accordingly as to reflect the best interest of the company they represent. These quotes are shared only with the company who originates the request. MDC will not be involved in any quote generation, that means that the customer is entirely responsible for the quote and its terms.

7. Information security

We use administrative, physical and technical safeguards to protect personal information. We utilize encryption technologies for sensitive data sent from our websites. We deploy reasonable safeguards across our company databases to prevent unauthorized access, disclosure or loss of personal information.

8. Information retention and destruction

We maintain customer information for as long as we need it to provide the requested services. 

MDC will de-identify or destroy personal data when no longer required by us. When we discard personal information, we employ data destruction techniques designed to completely destroy data and prevent any future recovery.

9. Your rights and choices

Depending on your location and subject to applicable laws, you may have the following rights with regard to the person data we control about you:

1. The right to request access to and rectification of personal data relating to you.
2. The right to request that we erase your personal data in certain circumstances provided by law.
3. The right to request that we restrict our use of your personal data in certain circumstances, such as while we consider another request that you have submitted.
4. Where the processing of your personal data is based on your previously given consent, you have the right to withdraw your consent at any time.
5. The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.

10. Limitation of liability

MDC has no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity based on your use of or reliance on the Service and Websites. We do not exclude or limit in any way our liability to you where it would be unlawful for us to do so.